Sfotic.Frontier Technology Partner

Every visit on time, done right, proven.

From the first enquiry to the last job report, we design and orchestrate proven AI and digital solutions for facility managers, service networks, fleets and utilities: AI agents that answer customers 24/7, live field and fleet tracking, workflow automation and predictive analytics. Short delivery cycles, measured against a baseline we agree with you upfront.

Start a conversationSee what's trending in field services
  • Facility management
  • Home & personal services
  • Equipment service networks
  • Fleet & mobility services
  • Water & utilities
  • Hospitality & wellness
Field service app screens showing live technician and vehicle tracking, scheduled jobs and an AI-answered customer enquiry
2 million
estimated global shortage of field service workers
Industry estimate, 2026
3x
business growth in five months, with the same team
Vehicle hire and sales operator, Australia
250+ hrs
of staff time saved every month by AI handling routine checks
Same deployment
< 1 min
from customer enquiry to AI reply, 24/7
Same deployment, recorded 2026

The first figure is an industry estimate. The others come from one deployment of a solution in our partner network, at a vehicle hire and sales operator: growth as reported by the client, time saved as estimated by the solution provider. Typical results, not guarantees; your baseline decides your targets.

Solutions for field & facility services

Six proven solution areas we combine around your business problem. Most programmes use two or three together, designed to fit your systems before anything is bought.

Field operations, field force & fleet management

See every technician, visit and vehicle live, and let AI plan the day, so supervisors manage exceptions instead of chasing phone calls.

AI scheduling and dispatchJobs matched to skill, location, SLA and parts, and re-planned automatically when the day changes.
Field force mobile appVisit plans, check-ins, orders, payments and visit reports on a mobile-first app that works offline.
Live location and attendanceReal-time GPS, geo-fenced attendance and route history for every field team member.
Vehicle and fleet trackingEvery vehicle, booking and renewal on one live timeline, with GPS location and cost and income per vehicle.
Best for Facility managementEquipment service networksFleet & mobility servicesWater & utilities
Explore field operations

Our competitive edge

Field and facility operators rarely lose margin in the office. They lose it on the road and on site: a technician sent to the wrong job, a vehicle booked twice, a call missed at 9 pm, a visit nobody can prove happened.

That is where we start. We map how work really flows from enquiry to invoice, then combine proven field, customer experience, AI and analytics solutions so each one closes a specific leak, instead of selling you one platform and hoping your crews adapt to it.

Every commercial relationship with a solution partner is declared to you upfront.

Aligned

Designed around your contracts and SLAs

“Will this fit how we win and run contracts?”

We start from your contract terms, SLAs and service lines. What a missed time window or an idle vehicle costs you decides what gets automated first.

Proven

Proven with crews, fleets and service desks like yours

“Will my technicians actually use it?”

Only solutions already running for service and fleet operators, including one that tripled its business in five months with the same team. Mobile apps work offline and are simple enough for frontline staff on day one.

Fast

Live on real jobs in weeks, one team at a time

“Can we change without disrupting live contracts?”

We roll out team by team or site by site in short cycles, running alongside your current process until it is proven, so no client feels the switch.

Measurable

Measured in jobs, minutes and margin

“How will I know it paid off?”

First-time fix, jobs per technician per day, enquiry response time, SLA compliance and cost per visit: baselined before we start, reported throughout.

Insights for service operators

All field & facility insights
Case story

From spreadsheets to one live record: how a fleet operator tripled in five months

What changed when bookings, finance and customer enquiries moved onto one system with AI support.

Coming soonApplied AI

AI agents in customer service: what to automate first

Which enquiries AI can close on its own, and where people still matter.

Coming soonPredictive analytics

Predictive maintenance: which assets to start with

How to choose the equipment where prediction pays back fastest.

Coming soon

Bring us one service operation worth fixing.

We'll come back with the solution combination, a delivery plan in short cycles, and the numbers we'd measure it by.